condition not work

  • abcmanagement
    Asked on August 26, 2014 at 9:00 PM

    http://www.jotform.com/?formID=42286450206955

     

    The house either with mortgage or free and clear.  I have Yes or No Radio button to hide free and clear section.  But after I answer two more "No" question, that section show us even I am still with mortgage section. 

     

  • Ashwin JotForm Support
    Replied on August 27, 2014 at 12:26 AM

    Hello abcmanagement,

    I did check your form and the condition to show / hide the "House is Free and Clear" & "Existing Mortgage Information" section seems to work as expected. Please check the screenshot below:

    condition not work Image 1 Screenshot 20

    Unless I have not misunderstood your conditions, I believe your conditions are working just fine. It does show / hide the fields correctly. Do you see any issue in the fields/conditions? 

    Do get back to us with bit more in detail on which part of the condition is not working and we will take a look. You may also like to share a screenshot of the issue. The following guide should help you in uploading image in your forum post:  http://www.jotform.com/answers/277033 

    You seems to have added several action items to hide the form fields. There is a better way to achieve this. The following guide should help you:  http://www.jotform.com/help/297-Show-or-Hide-multiple-fields-at-once-using-form-collapse-tool 

    Thank you!