What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I change the credit card on file?

    Asked by fetchthestick on August 26, 2014 at 09:24 PM

    I need to change the credit card you have on file for my account.

    I've tried the 'edit' button in accounts under credit card, but it takes me to an upgrade page.  I do not want to upgrade.  Only change credit card.

    credit card change credit my account
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    JotForm Support

    Answered by ashwin_d on August 27, 2014 at 12:29 AM

    Hello fetchthestick,

    It seems you have created multiple thread for same question. My colleague is already answering you on the following thread:  http://www.jotform.com/answers/420862-How-can-I-change-the-credit-card-on-file#0 

    Thank you!