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Upgrade credited to wrong account.Asked by ekgraham on August 26, 2014 at 10:53 PM
My upgrade was credited to the wrong account. An account of a client of mine. Could you please credit my account:
My paypal email address: email@example.com
Aug 24, 2014 JotForm premium yearly S-24U59540GR916212M $90.00 USD for the first year
Then $90.00 USD for each year
Your subscription will automatically renew at the rates stated above unless you cancel prior to the end of the billing period.
If you have any questions or concerns about this subscription, please contact Interlogy LLC.
Interlogy LLC firstname.lastname@example.org
For security reasons, I would suggest you to please send us an email from "emily@thefacebook...". Please keep the subject line of the email as "Forum #420897" and send it to "email@example.com". We will do the needful.
I did this two days ago. My account is still not credited.
I have taken care of your account issues. Your account is now upgraded to premium yearly subscription.
Please sign out from your account and then sign in again for the changes to reflect.