Is this trust worthy?

  • Profile Image
    kidsglance
    Asked on August 27, 2014 at 03:53 AM

    I got the following message today, the reply email ID was jotform@interlogy.com. Shall I trust this?

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    Our automatic phishing detection system has suspended your JotForm account. Your forms are currently disabled.

     

    If you would like us to review this decision please reply to this email and provide these information:

    Describe the purpose of your forms. If you have asked for username or password in one of your forms, please describe the reason. Provide the URL of your web site where you use these forms.

     

    We will try to resolve this issue as quickly as possible.
    JotForm Team
    ==========

  • Profile Image
    Welvin
    Answered on August 27, 2014 at 08:02 AM

    Hi,

    It's probably because of this form: http://www.jotform.me/form/21093400751443. The form is created to with username and password. Our phishing filter is designed to automatically capture this kind of terms in a form and auto-suspend an account. The suspension is actually lifted, but we advise removing the fields to your form to avoid another suspension. It's just, we do not allow it.

    Thank you!