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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Multiple Selection widget does not populate selected option is edited

    Asked by equiem on August 27, 2014 at 06:52 AM

    I've been advised that there have been problems with saved data for the following widgets too:

    'Multiple Selection'

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    Answered by jedcadorna on August 27, 2014 at 09:55 AM

    I was able to replicate it on my end. I have forwarded a ticket to our developer so they can look what's causing this.

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    Answered by equiem on August 28, 2014 at 05:39 AM

    Thanks for your efforts to fix this. 

    Another issue I seem to have is with the 'smooth signature/e-signature' widget. The same applies to this widget. If you save a signature on the form, it shows on the email but if you go back to edit the form, the signature has disappeared. Is it possible to check this too?


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    JotForm Support

    Answered by widgets on August 29, 2014 at 04:14 AM


    Hi, i just want to inform you that we made some changes on the multiple selection widget. It has now a better UI, you can pass a custom css, and edit the placeholder on the input field.

    And of course, we fixed the issue with the widget unable to populate the fields on edit mode. 

    Let us know if these changes works on your end.

    Widget Team

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    Answered by equiem on August 31, 2014 at 06:53 PM

    Hello - yes it appears to be working better now thank you. Thanks for your efforts in resolving this. Andrew

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    JotForm Support

    Answered by ashwin_d on August 31, 2014 at 11:15 PM

    Hello equiem,

    On behalf of my colleagues, you are welcome.

    I am glad to know that this issue is resolved.

    Do get back to us if you have any questions.

    Thank you!