What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    We have a jotform created at a site that we need to clone, but the URL is not recognized.

    Asked by afmobile on August 27, 2014 at 12:30 PM

    We have a Jotform at http://www.chambersfamilyfoundation.com/home/grant_application that we need to make adjustments to.  The original account that had access to this form is assigned to a former employee and their personal email address, so password resets have been unsuccessful.  Now, we're attempting to recreate the form on another account, but when I paste the URL of the form location on our website, it says the code is not recognized.  The URL is http://www.chambersfamilyfoundation.com/home/grant_application



    Page URL:

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    JotForm Support

    Answered by Mike_T on August 27, 2014 at 03:03 PM

    Thank you for contacting us.

    In order to Clone a form, you will need to use a direct form link. Please try with the following form URL:


    If you need any further assistance on this, please let us know. We will be happy to help.