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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    e-mail address

    Asked by Wingzy on August 27, 2014 at 04:56 PM

    Hi folks,

    nice program BUT I have a hard time getting the mails to a 3de party: my customer.

    I have added and address but it still send everything to the default address. ingrid@marketingav.ca

     

    so I want the form questions answers info etc   to go to: info@brownsautsalvage and the thanks note has to say thanks,bla bla from Info@brownsautosalvage.ca , you must get the pickture LOL

     

    please HELP

     

    Thanks

     

    As always looking forward

     

    Ingrid

    thanks and
  • Profile Image
    JotForm Support

    Answered by david on August 27, 2014 at 06:34 PM

    Hi,

    I checked your most recent form and you have two notifications.  One that goes to you at:

    ingrid@marketingav.ca

    and another that goes to to:

    info@browsautosalvage.ca

    Our mail log show that verification emails have been sent to this email address but I do not see any others.  If you would like to remove one, simply open the alert, go to the "Reply to and recipient settings" and click on delete email. 

    The test email always goes to the default email address associated with your account. You would need to send actual submissions in order to test other emails. 

    Please let us know if there is any further we can assist you with and we will be happy to do so.

    Thank you for using JotForm!