- WingzyAsked on August 27, 2014 at 04:56 PM
nice program BUT I have a hard time getting the mails to a 3de party: my customer.
I have added and address but it still send everything to the default address. email@example.com
As always looking forward
- JotForm SupportdavidAnswered on August 27, 2014 at 06:34 PM
I checked your most recent form and you have two notifications. One that goes to you at:
and another that goes to to:
Our mail log show that verification emails have been sent to this email address but I do not see any others. If you would like to remove one, simply open the alert, go to the "Reply to and recipient settings" and click on delete email.
The test email always goes to the default email address associated with your account. You would need to send actual submissions in order to test other emails.
Please let us know if there is any further we can assist you with and we will be happy to do so.
Thank you for using JotForm!