"undefined" appears at the top of forms
- kohelet1Asked on August 27, 2014 at 05:02 PM
A mysterious word "undefined" appears at the top of forms on two pages. There was no problem yesterday. I cannot figure out why it is there or how to get rid of it. I notice that there are three Forum inquiries today about the same thing.
http://kohelet.org/high-holidays/
It does not appear on a third page:
http://kohelet.org/membership2-2/
Do you have any ideas? Thanks
- ezmarketer4creAnswered on August 27, 2014 at 05:07 PM
I'm having the same problem. Looks like others are as well. Hopefully we'll get some feedback on what's going on so we can get it resolved. Not good.
- JotForm SupportdavidAnswered on August 27, 2014 at 05:11 PM
Hi,
We have applied the fix for this issue and it should be remedied in a few minutes. If you still see the "undefined" message in your forms, please clear your forms cache and that should load the new code:
http://www.jotform.com/help/229-How-to-Clear-your-Form-Cache
We are very sorry for the inconvenience.
Thank you for using JotForm!
- ezmarketer4creAnswered on August 27, 2014 at 05:27 PM
Oh, thank you! Thanks for the fast response!!
- JotForm SupportdavidAnswered on August 27, 2014 at 06:36 PM
You are very welcome, let us know if you still still see this in any of your forms and we will be happy to take a look.
Thank you for using JotForm!