"undefined" appears at the top of forms

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kohelet1
Asked on August 27, 2014 at 05:02 PM
A mysterious word "undefined" appears at the top of forms on two pages. There was no problem yesterday. I cannot figure out why it is there or how to get rid of it. I notice that there are three Forum inquiries today about the same thing.

http://kohelet.org/support/

http://kohelet.org/high-holidays/

It does not appear on a third page:

http://kohelet.org/membership2-2/

Do you have any ideas? Thanks
Page URL:
http://kohelet.org/high-holidays/
- undefined
- problem
- thanks
- same
ezmarketer4cre
Answered on August 27, 2014 at 05:07 PM

I'm having the same problem. Looks like others are as well. Hopefully we'll get some feedback on what's going on so we can get it resolved. Not good.
JotForm Support

david
Answered on August 27, 2014 at 05:11 PM

Hi,

We have applied the fix for this issue and it should be remedied in a few minutes. If you still see the "undefined" message in your forms, please clear your forms cache and that should load the new code:

http://www.jotform.com/help/229-How-to-Clear-your-Form-Cache

We are very sorry for the inconvenience.

Thank you for using JotForm!
ezmarketer4cre
Answered on August 27, 2014 at 05:27 PM

Oh, thank you! Thanks for the fast response!!
JotForm Support

david
Answered on August 27, 2014 at 06:36 PM

You are very welcome, let us know if you still still see this in any of your forms and we will be happy to take a look.

Thank you for using JotForm!