What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    JotForm Support

    Update for "Undefined" in Forms, We are aware of the issue and are implementing a fix for it now

    Asked by david on August 27, 2014 at 05:06 PM


    We are currently aware of the issue regarding forms containing "Undefined":

    We should have this resolved shortly.  We are very sorry for the inconvenience.  Thank you very much for your patience.

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    JotForm Support

    Answered by david on August 27, 2014 at 05:11 PM

    We have applied the fix for this issue and it should be remedied in a few minutes.  If you still see the "undefined" message in your forms, please clear your forms cache and that should load the new code:


    We are very sorry for the inconvenience.

    Thank you for using JotForm!