What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Cancel Subscription

    Asked by Telmeto on August 27, 2014 at 05:31 PM

    When I tried to downgrade my subscription to free, it told me to email you.  

     

    Please downgrade my account.

    David

     

    cancel subscription my account email
  • Profile Image
    JotForm Support

    Answered by david on August 27, 2014 at 07:08 PM

    Hi,

    I went ahead and cancelled your subscription.  You will retain your premium benefits until 9-24-2014 and you will not be billed any further.  Please let us know if you have any further questions and we will be happy to help.

    Thank you for using JotForm!