Smooth Signature not showig on browsers

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    BREWSTERC
    Asked on August 27, 2014 at 11:14 PM
    I've had the same issue with Smooth Signature. With the updated Chrome browser, some users could see the field and others couldn't. It was random with Internet Explorer as well. But, there were no issues with the "shaky" signature widget. No answers here, just letting you know we've had similar issues.
  • Profile Image
    TitusN
    Answered on August 28, 2014 at 12:53 AM

    Hello, 

    We notice issues with IE8: 

    And I.E 11 (Sporadically)

    I could not successfully reproduce the error in Chrome - but I have forwarded this to our developer for further compatibility checks. 

    Thank you for reporting this - we will report back once fixed. 

  • Profile Image
    TitusN
    Answered on November 11, 2014 at 01:19 PM

    Hello, 

    We have updated the widget - and tested for all browser compatibility - 

    You should be able to use Smooth Signature without incident - 

    Please do let us know if you experience further difficulty. 

    Cheers!