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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    ipad/iphone problems

    Asked by joshcsmith13 on August 28, 2014 at 12:35 AM

    [edit] Sorry about that.  I thought I was searching when I accidentally submitted this.  In any case, here is my issue.

    I have this form embedded in a Wix website, and have received numerous complaints about the form from iOS users. 

    http://www.jotform.us/form/42360732135144

    This is the page where the form has been embedded.

    http://www.itsfundamental.com/#!registration/sitepage_1

    Any help would be appreciated.

    Thanks.

    Page URL:
    http://www.itsfundamental.com/#!registration/sitepage_1

    ipad iphone Wix
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    JotForm Support

    Answered by jonathan on August 28, 2014 at 06:56 AM

    Please provide us more details about your inquiry so that we can provide you with appropriate response and suggestion.

    Thanks.

  • Profile Image

    Answered by joshcsmith13 on August 29, 2014 at 01:26 AM

    updated original post.  Thanks.

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    JotForm Support

    Answered by Welvin on August 29, 2014 at 04:12 AM

    Is it a problem related to when they submit the form? Is it a problem viewing the form using iOS device?

    If it's related to the submit button, then I would suggest re-embedding your form using our iFrame method: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code.

    If it's a format issue when viewed using iOS devices, I suggest adding mobile responsive widget to your form: http://widgets.jotform.com/widget/mobile_responsive.

    Thank you!