ipad/iphone problems

  • joshcsmith13
    Asked on August 28, 2014 at 12:35 AM

    [edit] Sorry about that.  I thought I was searching when I accidentally submitted this.  In any case, here is my issue.

    I have this form embedded in a Wix website, and have received numerous complaints about the form from iOS users. 

    http://www.jotform.us/form/42360732135144

    This is the page where the form has been embedded.

    http://www.itsfundamental.com/#!registration/sitepage_1

    Any help would be appreciated.

    Thanks.

    Page URL: http://www.itsfundamental.com/#!registration/sitepage_1
  • jonathan
    Replied on August 28, 2014 at 6:56 AM

    Please provide us more details about your inquiry so that we can provide you with appropriate response and suggestion.

    Thanks.

  • joshcsmith13
    Replied on August 29, 2014 at 1:26 AM

    updated original post.  Thanks.

  • Welvin Support Team Lead
    Replied on August 29, 2014 at 4:12 AM

    Is it a problem related to when they submit the form? Is it a problem viewing the form using iOS device?

    If it's related to the submit button, then I would suggest re-embedding your form using our iFrame method: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code.

    If it's a format issue when viewed using iOS devices, I suggest adding mobile responsive widget to your form: http://widgets.jotform.com/widget/mobile_responsive.

    Thank you!