What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Will my form still be disabled if I already changed the SSL form to a non-secure form after getting the 'over quota' e-mail?

    Asked by HeartSchoolPH on August 28, 2014 at 03:27 AM

    I created an SSL form, and wasn't able to see the 'Almost Full' email from JotForm earlier. Minutes later and two submissions after, I got an e-mail saying that I've reached my quota and the form will be disabled tomorrow. Already changed the form to an unsecured form after receiving the second e-mail.

    non-secure Submissions JotForm and email
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    JotForm Founder

    Answered by aytekin on August 28, 2014 at 08:35 AM

    Because you are still over quota.

    OK, I have now reset your SSL counts and your account will not be disabled.