What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Some Form Submissions Seems to be Missing

    Asked by seemkt on August 28, 2014 at 07:54 AM

    Hi! Forms to my form "Autospecial FORD" is up to 995, and now 975. Is possible missing forms?
    Regards,

    and
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    JotForm Founder

    Answered by aytekin on August 28, 2014 at 09:50 AM

    We had a data replication problem. That might have caused some data loss. Sorry about that. 

    You should still have received the emails. The problem was last night. You can compare it with emails and see what is missing. 

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    Answered by seemkt on August 28, 2014 at 09:56 AM

    MMm! I use "EXCEL EXPORT!".

    So insecure is the system?


    Bad...

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    JotForm Support

    Answered by KadeJM on August 28, 2014 at 11:17 AM

    Yes and I think that's what you meant had some submissons missing perhaps?

    If so then that is why it was recommended above to compare and verify it against your notifications which should have come to your email fine. This way you can fill in the blanks if any.