What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Form doesn't work: Cannot set property 'width' of undefined formCoverProperties.image.width = 404Asked by firstname.lastname@example.org on August 28, 2014 at 08:23 AM
../../js/builder/build_source.js:2246: TypeError: Cannot set property 'width' of undefined formCoverProperties.image.width = 404; ^ TypeError: Cannot set property 'width' of undefined at Object.BuildSource.createFormCover (../../js/builder/build_source.js:2246:49) at Object.BuildSource.createHTMLCode (../../js/builder/build_source.js:1752:30) at Object.createCSS [as createFullCode] (../../js/builder/build_source.js:976:27) at Object.BuildSource.getCode (../../js/builder/build_source.js:768:36) at v8_build_source.js:61:30
This is related to a new changes we released today. One of our developers is looking into it. We will let you know when it is fixed. Thanks for your patience.
The problem is now fixed.