What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form doesn't work: Cannot set property 'width' of undefined formCoverProperties.image.width = 404

    Asked by camille@visitrico.com on August 28, 2014 at 08:23 AM

    ../../js/builder/build_source.js:2246: TypeError: Cannot set property 'width' of undefined formCoverProperties.image.width = 404; ^ TypeError: Cannot set property 'width' of undefined at Object.BuildSource.createFormCover (../../js/builder/build_source.js:2246:49) at Object.BuildSource.createHTMLCode (../../js/builder/build_source.js:1752:30) at Object.createCSS [as createFullCode] (../../js/builder/build_source.js:976:27) at Object.BuildSource.getCode (../../js/builder/build_source.js:768:36) at v8_build_source.js:61:30

    Page URL:
    http://form.jotform.co/form/42376144647863

    Screenshot
    form doesn't work doesn't work builder v8_build_source undefined
  • Profile Image
    JotForm Founder

    Answered by aytekin on August 28, 2014 at 10:19 AM

    This is related to a new changes we released today. One of our developers is looking into it. We will let you know when it is fixed. Thanks for your patience. 

     

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    JotForm Founder

    Answered by aytekin on August 28, 2014 at 10:27 AM

    The problem is now fixed.