What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why do my forms not show up when I click "edit"??

    Asked by markpw on August 28, 2014 at 10:06 AM

    All I get is a blank page when I attempt to edit one of my forms. No preview or edit visibility..

    Page URL:

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    JotForm Support

    Answered by david on August 28, 2014 at 11:28 AM


    Everything seems to be working fine on our end.  I am able to to preview and edit your forms without issue.  I would recommend clearing your web browsers cache and history to see if that clear out whatever is causing the conflict.  If you still cannot view or edit your forms, if possible try a different web browser.  If you are still unable to, let us know and we will be happy to see what else we can do.

    Thank you for using JotForm!

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    Answered by riskprocessor on September 01, 2014 at 05:35 PM

    I agree. Of all such cases wherein a blank page shows and the user is not able to preview or edit his/her form, most are related to web browser cache and history. When this is the issue, it remains important to clear the entire history and cache on the browser. At times, the user may even have to try a new browser. 

    I hope you’ll be able to resolve the issue by following the guidelines given by the JotForm Support. Good luck!