- godsgiftkimAsked on August 28, 2014 at 11:16 AM
I clicked save to receive completed form via email but nothing happened.
- JotForm Supportashwin_dAnswered on August 28, 2014 at 12:37 PM
I did check both the form you have in your account and found issue with both of them. In your form #42394332575155, I found that you have not selected the "Sender Email" and also not provided the "Recipient Email" address on which you want to receive submission emails. Please check the screenshot below:
In your form #42393948491164, I found that you have not selected the "Sender email". Please check the screenshot below:
You should select/add the "Sender E-mail" in your notification as this is required to be added for your notification alert to work.
You can select "firstname.lastname@example.org", "email@example.com" or you can also setup a custom "Sender E-mail" option. The following guides should help you:
In your form#42394332575155, you should also add a "Recipient Email" address on which you want to receive the submission emails. The following guide should help you: https://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications
You should also click on the "Preview" button of your editor and then click on the submit button of your form. Then only the submission email will be sent. I did check your account and it seems you have not received any submissions yet.
Hope this helps.
Do get back to us if you meant to ask something else.