What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I have a free account and paid that need to be merged?

    Asked by dliesse on August 28, 2014 at 12:49 PM

    I paid for a JotForm account and was told that I needed to setup a free account first so i could access JotForm.

    I did that and now my free account is over the limit for uploads. I need to have these 2 accounts merged together so my JotForm service does not shutdown today.



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    JotForm Support

    Answered by Welvin on August 28, 2014 at 01:52 PM

    Hi Damon,

    I have updated your account with the Premium Plan. Please kindly refresh your browser for the changes or re-login if needed.

    Thank you!