What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    why are my forms disabled?

    Asked by alicia  on August 28, 2014 at 01:36 PM

    created an online application and it shows up but cannot view form or embed due to site saying my forms are disabled.  Please help  this is for a client.

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    JotForm Support

    Answered by david on August 28, 2014 at 02:26 PM


    Due to your account being fairly new and the sensitive nature of the data your are collecting with the only form in your account.  Our automatic phishing detector was set off and your account was automatically suspended.

    I checked you form and it appears to be a legitimate employment application.  I went ahead and activated your account and whitelisted your form.  You should no longer have any issue using either.

    Please let us know if there is any further we can assist you with and we will be happy to do so.

    Thank you for using JotForm!