What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Print button not working in Firefox

    Asked by bdavt on August 28, 2014 at 03:18 PM

    I've added a print button and it does work in Internet Explorer and Chrome, but it doesn't work in Firefox.

    How can I get it to work in Firefox -

    print button not working doesn't work and
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    JotForm Support

    Answered by BDAVID on August 28, 2014 at 04:21 PM

    I just tried one of your forms and it did work on Firefox:

    It may be related to the browser version, please make sure you have the most updated version of Firefox.

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    Answered by bdavt on August 28, 2014 at 08:29 PM

    I have the most recent version.  When you click the button, nothing happens.  Is there some setting I need to change in the form?

    I just checked Internet Explorer and it doesn't work in that browser either.

    Why would the Print button work when I am jotform.com and Preview my form, but doesn't work when I embed the form on my web page in WordPress (and it is not at Wordpress.com)?

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    JotForm Support

    Answered by TitusN on August 29, 2014 at 02:03 AM

    Please share the URL to your WordPress site - we will take a look and advice further.