What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why aren't the forms submitting properly?

    Asked by UFCRC on August 28, 2014 at 03:39 PM

    People are filling out the forms correctly and completely, but the confirmation emails are blank. When I view the submissions, they are incomplete or have repeated fields from previous submissions. Please help.

    Page URL:
    http://www.jotform.com/submissions/40715614364149

    Emails Submissions and
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    JotForm Support

    Answered by KadeJM on August 28, 2014 at 04:44 PM

    I found this form on your account and noticed that you have no required fields

    Because of this that is the reason why you are probably seeing a lot of empty fields.  I would suggest marking them as required to avoid this issue.