Preview button on the Main Screen

  • Profile Image
    rallred21
    Asked on September 06, 2011 at 01:15 AM

    When I preview the form from the Main Screen it shows an old version of my form.  When I preview the form from the specific form screen it shows my current saved form.  Are you aware of any issues with this?  It is quite confusing.

    Thank you!

  • Profile Image
    brx250
    Answered on September 06, 2011 at 03:05 AM

    Hi there,

    You might be viewing the form using the http://form.jotform.com/form/##########.  Forms with form.jotform.com are served from a Content Delivery Network which finds the closest server from your location to increase the speed when accessing the forms. However, some issues have been raised regarding to the slow update of the form in some locations but, our administration is now working on it. For the mean time, I would suggest you use http://www.jotform.com/form/######### instead.

    We do apologize for any inconvenience this has caused you. Thank you for your patience. 

    _____________________________________________   
    Albert  | JotForm Support