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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Preview button on the Main Screen

    Asked by rallred21 on September 06, 2011 at 01:15 AM

    When I preview the form from the Main Screen it shows an old version of my form.  When I preview the form from the specific form screen it shows my current saved form.  Are you aware of any issues with this?  It is quite confusing.

    Thank you!

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    Answered by brx250 on September 06, 2011 at 03:05 AM

    Hi there,

    You might be viewing the form using the http://form.jotform.com/form/##########.  Forms with form.jotform.com are served from a Content Delivery Network which finds the closest server from your location to increase the speed when accessing the forms. However, some issues have been raised regarding to the slow update of the form in some locations but, our administration is now working on it. For the mean time, I would suggest you use http://www.jotform.com/form/######### instead.

    We do apologize for any inconvenience this has caused you. Thank you for your patience. 

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    Albert  | JotForm Support