Reenbolso de ultima mensualidad

  • taize_oar_mx
    Asked on August 29, 2014 at 12:01 AM

    Hola, me gustaria que me decuelvan el dinero de la ultima mensaulidad... ya que no me interesa el servicio y antes de que concluyera el servicio di de baja, pero su sistema no me deja.

     

    un saludo.

  • Elton Support Team Lead
    Replied on August 29, 2014 at 3:24 AM

    Hi,

    Since you were paying using Paypal, here's how to cancel your subscription within your Paypal account.

    1. Log in to your PayPal account

    2. Find the latest payment you have made to Jotform

    3. Click on the subscription number for that transaction S-92J80282NK517433M

    4. Click on the "Cancel Subscription" button. 

    After cancelling your subscription, you will not be charged again. Your account will stay premium until the paid period expires. 

    If you have further questions or if you need clarifications about this, let us know here.

    Thank you!