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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    not receiving all emails

    Asked by rahulbahl on September 06, 2011 at 07:45 AM

    Hi,

    We are not receiving all of the email notifications. We get some of them but not all. (Sessions log form)

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    Answered by allanftd on September 06, 2011 at 09:17 AM

    Hi rahulbahl,

    Thank you for bringing this to our attention. Could you please identify which of the submissions in this form were not emailed to your mailbox? 

    Also, if you have observed anything common between these submissions (such as same email provider or ISP, same geographic location, time and date, etc), please let us know.

    Thanks for bearing with us. Let us know if you have any other questions or concerns.

    JOTFORM SUPPORT