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    My dropbix integreation is not working.

    Asked by BGVCleveland on August 29, 2014 at 02:59 PM

    Hi, I have my form integrated with Dropbox and it is not pulling the information in the the dropbox folder. It has pulled about 4 of the submissions but none of the other. Is there something I am doing wrong?

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    JotForm Support

    Answered by david on August 29, 2014 at 04:03 PM


    I checked to make sure our Dropbox integration is still working properly and it appears it is.  I would recommend re-doing your Dropbox integration and make sure the proper folders are setup and that if you changed the sub folder from the default of submission ID, that the field you selected for the folder label is always submitted with the form.  


    If your submissions still do not come through to your Dropbox account, let us know and we will be happy to look into this further.