My dropbix integreation is not working.

  • BGVCleveland
    Asked on August 29, 2014 at 2:59 PM

    Hi, I have my form integrated with Dropbox and it is not pulling the information in the the dropbox folder. It has pulled about 4 of the submissions but none of the other. Is there something I am doing wrong?

    Page URL: http://www.badgirlventures.com/bgv-cleveland-fall-2014-application/
  • David JotForm Support
    Replied on August 29, 2014 at 4:03 PM

    Hi,

    I checked to make sure our Dropbox integration is still working properly and it appears it is.  I would recommend re-doing your Dropbox integration and make sure the proper folders are setup and that if you changed the sub folder from the default of submission ID, that the field you selected for the folder label is always submitted with the form.  

    https://www.jotform.com/help/77-Where-can-I-find-the-DropBox-integration

    My dropbix integreation is not working Screenshot 20

    If your submissions still do not come through to your Dropbox account, let us know and we will be happy to look into this further.