What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How come my emails are not getting the notifications?

    Asked by optizign13 on August 29, 2014 at 04:46 PM

    Hello. For the recipient email, I added 3 emails. But once I check the notification email, I only see one email that it was sent to. Please advise. 

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    JotForm Support

    Answered by Mike_T on August 29, 2014 at 05:26 PM

    Thank you for contacting us.

    Let me please inform you, that the custom sender e-mail option works with separate emails. In other words, it does not list all the recipients in the 'To:' field.

    According to our logs, your test submission was properly emailed to specified recipients.

    Please feel free to contact us if you need any further assistance.