What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My account was deleted but I need to reactivate it.

    Asked by David  on August 30, 2014 at 09:50 AM

    How do I reactive an account that was deleted?  I tried to sign up but it says that email address is already in use.

    my account email
  • Profile Image
    JotForm Support

    Answered by KadeJM on August 30, 2014 at 01:19 PM

    I have reactivated your username "DCataline" for you per your request. 

    That happened because you can only use one email address per account to sign up with.