What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    iPhone app crashes

    Asked by ashcroft on August 30, 2014 at 05:47 PM

    I downloaded the app and signed in. After which the app crashed and will not open.

    app iphone app
  • Profile Image
    JotForm Support

    Answered by jonathan on August 31, 2014 at 03:40 AM

    Hi,

    Can you please confirm if you are now using the latest version 2.0 of the JotForm iPhone app?

    Try also a re-installation procedure (uninstall and install again) to see if it fixes the problem.

    If the issue persist, please provide us more details like if there was an error indicated, tell us about it. If you can also take a screenshot when it crashes, you can included the screenshot image in your message here. (use the Insert/edit Image tool)

    Inform us if issue persist.

    Thanks.