Unique field names

  • Profile Image
    Asked on September 06, 2011 at 02:06 PM

    Is the a way to have unique names for fields? Here is the problem:

    We have a form that has three upload buttons that have their corresponding parameters, in this case width, height and printing.

    When files are uploaded the resulting output does not keep things in order. For example, the upload fields (1,2 and 3) will be listed at the bottom of the report but the width and height fields will remain at the original location. The result will look like this:


    Number of files sent: 3

    Width 48

    Height 36

    Printing Professional Photographic

    Width 72

    height 36

    Printing professional photographic

    height 48

    width 90

    Printing Professional photographic

    (more results here from other fileds on the form and then....)

    File1: myfile.ppt

    File2: theirfile.pdf

    file3: ourfile.ppt


    The problem with the above result is that it is not clear where the uploaded files belong on the form especially if there are many uploads per form. I wonder if a) the width and height fields can be renamed as width1 and height1 but ONLY on the result or b) to have the File1: myfile.ppt filed can be moved up to where it belongs on the form to read like this:

    File1: myfile.ppt

    Width 48

    Height 36

    Printing Professional Photographic


    Thank you


  • Profile Image
    Answered on September 07, 2011 at 05:19 AM

    Hello Argyris,

    Sorry for the delayed response. By default, an e-mail alert setup follows the arrangement of fields in a form. It is when the e-mail alert is modified that it gets flagged as "dirty" and no longer updates automatically.

    It appears that your form's notification template got flagged as "dirty", the form fields were rearranged but the field placeholders in the notification were not synchronized with the actual form.

    When it comes to problems like this, re-creating the notification template is the most basic yet effective solution. Delete your old notification first by clicking E-mail Alerts > Notification > Delete E-mail. Then, create a new one - click E-Mail Alerts > Add New E-mail > Notification > Next, then follow and complete the E-mail Alert Wizard.

    Doing so shall "reboot" your notification and display the proper arrangement of your form fields. Also, just so you know, it is possible to manually re-arrange form fields in the notification mail. Just cut and paste the form field placeholders, e.g., {likeThis}, in the locations you prefer.

    We hope you find this answer useful. Thanks!


  • Profile Image
    Answered on September 07, 2011 at 01:12 PM

    Hi Neil.

    Unfortunately it didn't work. I deleted the email and I made a new one but it did not fix the issue. The uploaded file names are still at the bottom of the form. Any suggestions?

    (the form name is New Poster Orders)

  • Profile Image
    Answered on September 07, 2011 at 03:56 PM

    Sorry for the misunderstanding. I hastily concluded that the problem you're having is with the notification since when a problem is about form field arrangement, it is usually the edited notification that is the culprit. Form data reports in the submissions page rarely get involved in any issues.

    Anyway, I made a test submit on your form and the submission data showed up fine on my end.


    Submission page reports always follow field arrangement on the actual form no matter what. Isn't this how you wanted the form's submission pages to look like?


  • Profile Image
    Argyris Kotoulas
    Answered on September 07, 2011 at 04:10 PM


    You guys are great. I appreciate the help and I am recommending your website to as many people as I can.

    If you are open to suggestions, I have a couple that I think will make this service absolutely great since we are a printing business with many variables on the forms.

    It would be really nice to have some of the info on the form transfer to Google checkout. For example, a unique ID that will display on the item field on google checkout. That will make it possible to connect the form to a payment. A friend actually did this for us using PHP and worked well.

    Exporting CSV will be nice too.

    BTW I thought that empty fields collapse on the report but they don't seem to do that.




  • Profile Image
    Answered on September 07, 2011 at 04:58 PM

    Glad to know all's well now with your form.

    Yes, we are very much open to suggestions. In fact, most of the recent updates we have implemented in JotForm were just mere suggestions from the community.

    Of course, suggestions are carefully scrutinized and studied upon before getting approved and, consequently, implemented. Anyway, I advise you to open a new thread for each suggestion for easier reference.

    Exporting to CSV has been available for a very long time now. Just click the button beside the Excel one.

    To hide empty fields in the submission report, simply click the settings button to the right of the page, then check the Auto Hide Empty Fields option.

    Hope this helps.