What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Cant access my account

    Asked by Curt Bowen  on August 31, 2014 at 10:46 AM

    Tried to reset password, NO LUCK

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    JotForm Support

    Answered by Welvin on August 31, 2014 at 02:57 PM

    Hi Curt,

    There seems to be a small problem with your username. You have a space between Curt and Bowen. We allow this before, but we've made some changes a year ago due to security concerns. Can you try to login using your email address? Let us see if that works.

    Thank you!