What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Trying to add payment tools

    Asked by lcogan on August 31, 2014 at 01:08 PM

    I'm trying to add a payment tool and it is saying there is already one in the form. How can I tell if there is one and remove it? 

    Page URL:
    http://form.jotform.us/form/42423604789157?

    tools payment tool tool
  • Profile Image
    JotForm Support

    Answered by jonathan on August 31, 2014 at 04:32 PM

    Hi,

    Sorry for the delayed response.

    It seems you had sorted out the issue. When I checked your form http://www.jotform.us/form/42423604789157 I can now see the Purchase Order field is working on the form.

    But just to be clear on how to delete the tool, you can click on the red X icon when the field is selected to delete the field/tool.

     

    Inform us if there is more we can assist you with.

    Thanks.