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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Empty data when editing submissions through Edit Link

    Asked by ztwersky on August 31, 2014 at 02:10 PM
    When I click on "edit submission" an empty form opens. This is not what "edit" should be doing. I need the "edit" link to show me all of your entries and them allow me to edit it. I shouldn't have to fill in a whole new form. Is this a bug?
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    JotForm Support

    Answered by jonathan on August 31, 2014 at 07:26 PM

    Please tell us which of your form you encountered this.

    I already checked 2 of your forms that have existing submission. When I did the edit submission, I can see the form with data on it and can be edited.

    I was not able to reproduced at the moment the mentioned issue.

    If possible please share to us a screenshot on how it looks on your end so we can determine the differences.





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    Answered by ztwersky on September 01, 2014 at 01:37 AM

    It's actually working now but there is no "save" button to save edited submission.

    And when you click PDF after editing, the PDF file only says invalid link. So how do you save the edit?
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    JotForm Support

    Answered by Welvin on September 01, 2014 at 05:05 AM

    You have to re-submit the form in order to save the changes. Your issue with the PDF button is moved here: http://www.jotform.com/answers/423074

    Thank you!