What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Freshbooks: create an invoice based on the Grand Total (product items + tax)

    Asked by canfone on August 31, 2014 at 11:20 PM

    Hi there,

    I am just testing out Jotform,  this looks fantastic.   We are big Freshbooks user so the Freshbooks integration looks great.  I did a quick test with a form and noticed that the Freshbooks recurring profile that is generated based on the products does not have a tax rate setup when it is created with Freshbooks.  Is there anyway to remedy this that you are aware of either on the Jotform or Freshbooks side ?



  • Profile Image
    JotForm Support

    Answered by Welvin on September 01, 2014 at 04:48 AM

    Hi Ben,

    Unfortunately, I don't think our current Freshbook integration support the tax option from the payment field. The integration currently creates an invoice based on the total of all the selected product items.

    Let me forward this thread to our developers as a feature request.  We can't promise any timeframe for this, but if there are updates, you should know it via this thread.

    Thank you!