What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Multi-File Upload is not working

    Asked by gmbph01 on September 01, 2014 at 02:56 AM

    The upload file button does not seem to be working on my forms. Any suggestions how to troubleshoot?

  • Profile Image
    JotForm Support

    Answered by Welvin on September 01, 2014 at 06:02 AM


    I am able to upload files to your form without any issues, here's a screenshot:


    Did you embed this form to your website? If yes, I would suggest to re-embed it using our iFrame method: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code. This should help to fix it, especially if it's a script conflict related.

    Can you also share to us the webpage link? This way, we can check and confirm if there's a conflict.

    Thank you!