Multi-File Upload is not working

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    gmbph01
    Asked on September 01, 2014 at 02:56 AM

    The upload file button does not seem to be working on my forms. Any suggestions how to troubleshoot?

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    Welvin
    Answered on September 01, 2014 at 06:02 AM

    Hi,

    I am able to upload files to your form without any issues, here's a screenshot:

     

    Did you embed this form to your website? If yes, I would suggest to re-embed it using our iFrame method: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code. This should help to fix it, especially if it's a script conflict related.

    Can you also share to us the webpage link? This way, we can check and confirm if there's a conflict.

    Thank you!