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  • Profile Image

    Add field to "sender name" in email notification

    Asked by ztwersky on September 01, 2014 at 05:36 AM

    When I receive an email notification on new submissions, I have the sender's name in the email subject. I really need to have another field - the "order name" also in the subject so that I can know who sent it and what product he ordered. Otherwise, I have to open and close each PDF to see what he ordered to know where to put the file.

    Is there a way to add a field in the subject line ("Sender name")?

    Thank you.

    Page URL:
    http://www.vinewoodstudios.com/form-events.html

    email notification name sender sender name
  • Profile Image

    Answered by jedcadorna on September 01, 2014 at 08:02 AM

    Yes that is possible by adding the field name parameter to "Senders Name".

    Here's how to do it:

    1. Create an autoresponse alert

    2. Add the Field name in the Sender's Name field. You can get the field names by clicking on show properties.

    3. Add an email field then set a default email where you want your email to go then.

    4. Hide the field.

    Test your form. You should receive something like this:

  • Profile Image

    Answered by ztwersky on September 01, 2014 at 08:41 AM

    The steps of your answer are not clear. I tried but it doesn't work.

    https://cms.jotform.com/uploads/image_upload/image_upload/ztwersky/29303_2014-09-01 15_39_40-JotForm · Form Builder.png

     

    https://cms.jotform.com/uploads/image_upload/image_upload/ztwersky/29305_2014-09-01 15_39_47-JotForm · Form Builder.png

     

    https://cms.jotform.com/uploads/image_upload/image_upload/ztwersky/29306_2014-09-01 15_40_00-JotForm · Form Builder.png

     

    If you don't see the images, that's a problem on your site that it's not uploading images.

  • Profile Image

    Answered by jedcadorna on September 01, 2014 at 10:00 AM

    Sorry but I'm unable to view the images. Basically you have to create an Autoresponse aside from your notification alert. 

    1. Add an email field then set a default value ("add your email in your default value").
    2. Hide the email field
    3. Get the field name of the the order field so you can add that parameter to 'Senders Name'. Example would be something like this {}. Your field name will be inside the curly braces.

    Which part of the steps are not clear to you so I can clarify?

  • Profile Image

    Answered by ztwersky on September 01, 2014 at 10:40 AM
     
     
     
     

    1. Add an email field then set a default value ("add your email in your default value").

    Where do I add an email field? In the form, or in the auto-responce window?

    2. Hide the email field

    The field in the form or Auto-responce window?

    3. Get the field name of the the order field so you can add that parameter to 'Senders Name'. Example would be something like this {}. Your field name will be inside the curly braces.

    Didn't work (I'm probably doing it wrong.)

    Here should be another image. Please fix your form so I can upload images.

    https://cms.jotform.com/uploads/image_upload/image_upload/ztwersky/29312_2014-09-01 17_39_30-JotForm · Form Builder.png

     

    Thank you.

     
     
  • Profile Image

    Answered by ztwersky on September 01, 2014 at 11:32 AM

    Also, in Autoresponder, the signature image is not shown in the email. This is not good. I need the signature.
  • Profile Image

    Answered by jedcadorna on September 01, 2014 at 12:37 PM

    Where do I add an email field? In the form, or in the auto-response window? I can see you have done it correctly. You have added it in the form and that's correct. You have to hide the field in your form not in autoreponse. Can you please test it again. 

    I have cloned and tested your form and the field name parameter ({input3} and {input28}) works fine. Can you please 

  • Profile Image

    Answered by jedcadorna on September 01, 2014 at 12:47 PM

    You have mistyped the syntax of curly brace to open parethesis. Make sure to check if you are using both open and close curly brace {}.

    The correct parameter syntax {input3}.{input28}.

  • Profile Image

    Answered by ztwersky on September 01, 2014 at 03:44 PM

    Ok, I figured it out. I had (input3} instead of {input3}. Works now. Thank you!

  • Profile Image

    Answered by Carina on September 01, 2014 at 04:13 PM

    On behalf of my colleague you are most welcome. Please let us know if we can assist you further.

    Thank you.