Email Alert and Thank You toolbar buttons of editor are not working.

  • Profile Image
    Dimar
    Asked on September 01, 2014 at 07:07 AM
    And another thing, I have a problem with JotForm editor, please see image.




    The problem with this form:

  • Profile Image
    ashwin_d
    Answered on September 01, 2014 at 09:29 AM

    Hello Dimar,

    I'm sorry for the trouble caused to you.

    I did check your form "Notificacion de Pago" and I am unable to replicate the issue you are having. Clicking on the editor toolbar does display the windows correctly. Please check the screenshot below:

    Let me report this to our back end team. We will get back to you as soon as we have any update from them. For now, I would suggest you to clear your browser cache and see if that solves this problem. The following guide should help you in clearing browser cache:  http://www.wikihow.com/Clear-Your-Browser's-Cache 

    Do get back to us if the issue persists.

    Thank you!

  • Profile Image
    Dimar
    Answered on September 01, 2014 at 09:56 AM

    Already been resolved.

     

    Thank you.

  • Profile Image
    ashwin_d
    Answered on September 01, 2014 at 11:04 AM

    Hello Dimar,

    You are welcome.

    I am glad to know that your issue is resolved.

    Do get back to us if you have any questions.

    Thank you!