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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Email Alert and Thank You toolbar buttons of editor are not working.

    Asked by Dimar on September 01, 2014 at 07:07 AM
    And another thing, I have a problem with JotForm editor, please see image.




    The problem with this form:

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    JotForm Support

    Answered by ashwin_d on September 01, 2014 at 09:29 AM

    Hello Dimar,

    I'm sorry for the trouble caused to you.

    I did check your form "Notificacion de Pago" and I am unable to replicate the issue you are having. Clicking on the editor toolbar does display the windows correctly. Please check the screenshot below:

    Let me report this to our back end team. We will get back to you as soon as we have any update from them. For now, I would suggest you to clear your browser cache and see if that solves this problem. The following guide should help you in clearing browser cache:  http://www.wikihow.com/Clear-Your-Browser's-Cache 

    Do get back to us if the issue persists.

    Thank you!

  • Profile Image

    Answered by Dimar on September 01, 2014 at 09:56 AM

    Already been resolved.

     

    Thank you.

  • Profile Image
    JotForm Support

    Answered by ashwin_d on September 01, 2014 at 11:04 AM

    Hello Dimar,

    You are welcome.

    I am glad to know that your issue is resolved.

    Do get back to us if you have any questions.

    Thank you!