I have a field that is not appearing on my form

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    Asked on September 01, 2014 at 08:15 AM

    Hi im my form I have a text section under my terms and conditions that reads. "

    Whilst we appreciate that plans change which may lead to non-attendance, this causes many problems. Therefore if a delegate cancels their booking within 30 working days of the session they will still be required to pay the full £90 (+Vat).

    Payment is due 30 days prior to the session."

    but when a completed form is sent to me this field does not appear.

    Also on the completed forms - under Terms and conditions it is displaying different text?? - whete is this being picked up from?


    Many Thanks



  • Profile Image
    Answered on September 01, 2014 at 10:55 AM

    From what I know headers and Text's field is not included in a notification but you can show the value if you enable 'Show Headers and Texts' in your submission page and not in your mail notification. Since the value in text's field is defined by the owner and not an input from the form submitter that is why it is not included.

    To show the value of 'Text' in your submissions page just check 'Show Headers and Texts'

    I have moved your concern about 'completed forms - under Terms and conditions it is displaying different text?' on this thread https://www.jotform.com/answers/423205.