What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Not recieving auto submissions recently.

    Asked by thegulbrandsengroup on September 06, 2011 at 05:45 PM

    url: http://www.jotform.com/?formID=10104458481

     

    suddenly I am no longer receiving an email with a submission. Just happened on the last one. all the tests worked, but not in reality.

     

    Any help would be appreciated.

     

    Sincerely

     

    Doug Gulbrandsen

    Page URL:
    http://www.jotform.com/?formID=10104458481

  • Profile Image

    Answered by allanftd on September 07, 2011 at 12:43 AM

    Hi Doug,

    May we ask if  all of the submissions failed to be sent to you by email? If no, kindly identify which submissions failed to show up in your mailbox. 

    We'll await your response and our apolories for the inconvenience.

    JOTFORM SUPPORT