What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I inspected your form field with your signature and I would suggest making sure that you have the matching tag to go with it in your notification template.
I tested this on my end but I am unable to replicate this issue.
Ok, works now. Thanks!