- ztwerskyAsked on September 01, 2014 at 06:17 PM
Why is the status "waiting" for over an hour?
- JotForm Support ManagerJeanetteAnswered on September 01, 2014 at 07:25 PM
You are right, I made a test and it seems the app gets stuck.
I went to BacK-ups , and there is no Finish Date available.
So let me go ahead and forward this bug to our devs, you should get an update here.
- ztwerskyAnswered on September 01, 2014 at 07:27 PM
- alp_denizAnswered on September 22, 2014 at 10:43 AM
JotForm Backup app is rewritten and now it should work as expected. Please give it a try and let us know your opinion. Your feed back is very much welcome.
- ztwerskyAnswered on September 22, 2014 at 11:41 AM
It seemed to work. After is said "successful", it said to "click here" to show the backed up forms. Clicking it opened the page but it was empty - no backed up forms. Only when I clicked the "Back-ups" link in the header navigation menu - did it show all the backups. Thank you.
- JotForm Support ManagerJeanetteAnswered on September 22, 2014 at 01:21 PM
Glad to know the app is now fully working. Cheers!