What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How to change form recipient email address?

    Asked by zudin000 on September 02, 2014 at 10:52 AM

    And how to change the email to another?

    This is a re-post of a comment on How to Find and Change the Email Address Used for Notification Email?

  • Profile Image
    JotForm Support

    Answered by Welvin on September 02, 2014 at 10:58 AM


    You have change the email address in the Recipient E-mail section. Please check the following screenshot:


    Thank you!

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    Answered by Alsete on September 26, 2014 at 11:50 AM

    Bonjour à tous,

    Cette procédure ne fonctionne pas chez moi.

    Lorsque je teste l'e-mail, c'est toujours ma première adresse de messagerie qui reçoit la notification de test.

    Merci pour votre aide.



  • Profile Image
    JotForm Support

    Answered by david on September 26, 2014 at 01:07 PM


    The test e-mail will always be sent to the default address associated with your account.  Here is our guide on setting up e-mail notifications:


    At the bottom there is this message:

    ***IMPORTANT NOTICE:***  If you are trying to test out your email using the " Test Email " button this will only send your email notification to the email address associated with your account by default. If you wish to test your email address after you've changed it to another recipient then you will have to fill in your form and submit it to yourself.

    To test a different e-mail address, you would need to send an actual submission through your form.

    Please let us know if you have any further questions and we will be happy to help.