Why did I just upgrade, but don't see it reflected on my account?

I upgraded and even received a receipt upon doing so. After looking online - my account has not been upgraded?! 

Whats going on here? you just take money that is attached to an email address on one of your accounts but don't attach it to the actual account?


I'm very confused as to how this could happen?

I have corrected this order#INT140902-7450-37815 on our end. Your account is now set to premium.

Please contact us again if you still need further help.