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Hide Empty Fields on Emails - isn't workingAsked by shniks on September 02, 2014 at 03:43 PM
I enabled the option to hide empty cells when I get order my email, and its not working.
Can you please clear this for me.
Thank you for contacting us.
I was able to reproduce the issue with the 'Hide Empty Fields on Emails' option on a cloned version of your form. I have attached a bug report ticket and escalated it to our Development Team.
We will update this thread as soon as we have any news on this.
I've tried to repair your form but I can't seem to find a way to resolve this. Unfortunately, the only way to get around this is to create a new form. However, to make things easier for you, I've tried to copy your form the best way I can, so you'll just need to clone the form to your account.
Here's the form I created: http://form.jotformpro.com/form/42541778476971
If you need to find out how to clone/import forms, you can read this user guide.
If you have further questions or concerns, please do let us know.