Please make sure my subscription is correct

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    Asked on September 02, 2014 at 05:05 PM

    Hello, JotForm, I just cancelled my Premium subscription (because the free starter subscription is plenty for my needs until next May). My account now shows that I cancelled the Premium successfully, but I still have my free Starter subscription, right? Thanks.

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    Answered on September 02, 2014 at 07:54 PM

    I see that the subscription of your account has been cancelled. The account shall hold the Premium status until your next billing date and shall be downgraded to Free account. You'll not lose any data even when you cancel the subscription. You are free upgrade/downgrade any time as per your requirements.

    Please do not hesitate to get back to us if you any other questions. We are happy to assist you.

    Thank you for using JotForm.