What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How Sub User Accounts should log in?

    Asked by rpryor on September 02, 2014 at 07:05 PM

    How do I tell a newly created sub account person to log in?

    sub account
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    JotForm Support

    Answered by ashwin_d on September 02, 2014 at 11:32 PM

    Hello rpryor,

    When you add an email address to add a sub user account, an email is sent to the user. If the user does not have a JotForm account, one needs to sign up for a free account using the same email address.

    Once the sign up is complete, user just needs to go to "My Forms" link and they will be able to see the shared forms under "Shared with you" folder. You may like to take a look at the following guide which should helps:  http://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-Account-User

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!