Trying to add to confirmation e-mail?

  • Profile Image
    dgoulet
    Asked on September 02, 2014 at 10:28 PM

    I have been trying to add my new confirmation e-mail info@mdp.parts to my form. My email works with wufoo but it is not working with jotform. I would like to use jotform.

  • Profile Image
    ashwin_d
    Answered on September 03, 2014 at 12:53 AM

    Hello dgoulet,

    With which form you are having this issue? I did check all the three forms you have in your account but did not find that you have used "info@mdp.parts" in any of the email alert. 

    Please be noted that if you want to receive submission emails to this "info@mdp.parts", you should actually add it in the "Recipient Email" field of your email alert. The following guide should help you change the email address used to receive submission emails:  http://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!