What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I send an email with plain text and HTML versions?

    Asked by seatoskyns on September 02, 2014 at 11:48 PM

    How do I send an email with plain text and HTML versions?

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    JotForm Support

    Answered by EltonCris on September 03, 2014 at 01:17 AM


    Email notifications are in HTML format by default. Just create another form notification and switch it to Text Format.

    Here's how:

    1. While on the form builder, click Setup & Embed > Email Alerts

    2. Open the form notification you want to switch or you can create one if you like. On the form notification, click Switch to Text Mode button if you want the form notification to be in Text Format.

    Hope this helps. If you need further assistance, let us know here.