What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My jotforms are not working! They say "Form Not Found" this form is disabled.What i have to do now?

    Asked by OIC on September 03, 2014 at 04:39 AM

    My jotforms are not working! They say "Form Not Found" this form is disabled.What i have to do now?

    Please tell me why it is not working. MY form url: http://form.jotform.me/form/42445664381458 

                                                                           http://form.jotform.me/form/42451235149451 

                                                                            http://form.jotform.me/form/42447209662457 

    all these form are seen as disabled.why?

    Page URL:
    jotform

    suspended account
  • Profile Image

    Answered by jedcadorna on September 03, 2014 at 08:29 AM

    Your account was suspended due to this form http://www.jotform.me/form/42451235149451 contains fields that violates our terms of use. We no longer allow login forms or sign up forms as others abuse it and use the form to phish sensitive information.

    Please delete the fields or the form that cause your account to be suspended and let us know so we can re-activate your account.

  • Profile Image

    Answered by OIC on September 03, 2014 at 01:01 PM

    i deleted that form  http://www.jotform.me/form/42451235149451 what violet terms & condition. Now please re-active my account & my other forms. I never violate terms & condition later, i promise that you. please re-activate my account.

    Page URL:
    jotform 

  • Profile Image
    JotForm Support

    Answered by Mike_T on September 03, 2014 at 02:18 PM

    Thank you very much for your cooperation in this matter.

    Your account has been reactivated now.

    Please feel free to contact us if you need any further assistance.