Suspended Account: Form not found

  • ihabmardoud
    Asked on September 3, 2014 at 6:07 AM

    I got this error:

    Form not found
    This form is disabled.

    I tried to disable and re-enable the form and it didn't work.

    Jotform Thread 423979 Screenshot
  • jedcadorna
    Replied on September 3, 2014 at 8:57 AM

    Your form has been disabled because it was detected by our phishing tool to be a phishing form. Your form collects information like facebook login etc. which violate our terms of use

    If creating a phishing form is not your intention then please delete the form and refrain from creating login, signup and forms that collects sensitive info like credit cards. Please review our terms of use.

  • ihabmardoud
    Replied on September 3, 2014 at 12:53 PM

    Hello..

    My form don't collect password/login!

    and I have published I need it the same form to be fixed please

  • ihabmardoud
    Replied on September 3, 2014 at 12:59 PM

    all new forms I create is disabled by default also!!!

  • Mike_T Jotform Support
    Replied on September 3, 2014 at 2:15 PM

    We are sorry for the inconveniences caused, Our phishing protection system is not very friendly to the Arabic language. Now your account has been reactivated, and existing forms have been whitelisted.