What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Suspended Account: Form not found

    Asked by ihabmardoud on September 03, 2014 at 06:07 AM

    I got this error:

    Form not found
    This form is disabled.

    I tried to disable and re-enable the form and it didn't work.

    Page URL:
    http://www.jotformeu.com/form/42443750291351

    Screenshot
    form not found suspended account
  • Profile Image

    Answered by jedcadorna on September 03, 2014 at 08:57 AM

    Your form has been disabled because it was detected by our phishing tool to be a phishing form. Your form collects information like facebook login etc. which violate our terms of use

    If creating a phishing form is not your intention then please delete the form and refrain from creating login, signup and forms that collects sensitive info like credit cards. Please review our terms of use.

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    Answered by ihabmardoud on September 03, 2014 at 12:53 PM

    Hello..

    My form don't collect password/login!

    and I have published I need it the same form to be fixed please

  • Profile Image

    Answered by ihabmardoud on September 03, 2014 at 12:59 PM

    all new forms I create is disabled by default also!!!

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    JotForm Support

    Answered by Mike_T on September 03, 2014 at 02:15 PM

    We are sorry for the inconveniences caused, Our phishing protection system is not very friendly to the Arabic language. Now your account has been reactivated, and existing forms have been whitelisted.