What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I get the same error prompt "Form Not Found"

    Asked by mn.designdev on September 03, 2014 at 07:07 AM

    Hey ardy i too get the same error prompt, can i know why. 

    I signed in with google, does it mean that i may have need it to allow access to use jot form.

    Please if you can i would really like to know

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    Answered by jedcadorna on September 03, 2014 at 09:31 AM

    I can see your account is now 'Active' probably one of my colleague has already unsuspended your account. Are you still unable to use your form? 

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    Answered by alilol0 on September 21, 2014 at 02:23 AM

    my mail is banned too 
    Please i don't know what i do 
    Please help
    and say to me in any form

    Form not foun
    d

     

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    JotForm Support

    Answered by ashwin_d on September 21, 2014 at 07:33 AM

    Hello alilol0,

    Upon checking your account I found that it's suspended by our anti-phishing system. As your form "New Facebook Cover 2014/2015" has fields like "Email & Password" which makes it suspected of being used for phishing.

    Authentication form can't be used in JotForm and creating such forms are against the Terms of Use. This form must be deleted before we can activate your account again.

    We will wait for your response.

    Thank you!

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    Answered by Thundermaker300 on September 23, 2014 at 08:00 AM

    Form Not Found: I'm not getting blocked. 
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    Answered by Ben on September 23, 2014 at 09:07 AM

    Hi alilol0 and Thundermaker300.

    @alilol0

    I have moved your query to another thread in order to provide you any further help if needed. You should follow the steps given to you by my colleague Ashwin if you would like to restore your account. You can see your new thread here: http://www.jotform.com/answers/433049

    @Thundermaker300

    I have moved your query to another thread as well so that we can better understand what issue you have and how we can help you with that. You can see it here http://www.jotform.com/answers/433046

    I would like to ask you both to respond in the new threads created for you and we will do our best to help you resolve any issues that are present individually.

    Best Regards,
    Ben