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mn.designdevAsked on September 3, 2014 at 7:07 AM
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jedcadornaReplied on September 3, 2014 at 9:31 AM
I can see your account is now 'Active' probably one of my colleague has already unsuspended your account. Are you still unable to use your form?
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alilol0Replied on September 21, 2014 at 2:23 AM
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Ashwin JotForm SupportReplied on September 21, 2014 at 7:33 AM
Hello alilol0,
Upon checking your account I found that it's suspended by our anti-phishing system. As your form "New Facebook Cover 2014/2015" has fields like "Email & Password" which makes it suspected of being used for phishing.
Authentication form can't be used in JotForm and creating such forms are against the Terms of Use. This form must be deleted before we can activate your account again.
We will wait for your response.
Thank you!
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Thundermaker300Replied on September 23, 2014 at 8:00 AM
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BenReplied on September 23, 2014 at 9:07 AM
Hi alilol0 and Thundermaker300.
@alilol0
I have moved your query to another thread in order to provide you any further help if needed. You should follow the steps given to you by my colleague Ashwin if you would like to restore your account. You can see your new thread here: http://www.jotform.com/answers/433049
@Thundermaker300
I have moved your query to another thread as well so that we can better understand what issue you have and how we can help you with that. You can see it here http://www.jotform.com/answers/433046
I would like to ask you both to respond in the new threads created for you and we will do our best to help you resolve any issues that are present individually.
Best Regards,
Ben